Kerry Patterson
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition Kerry Patterson 2. vydanie

Name: Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Price: 28.99 EUR
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Author: Kerry Patterson

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Paperback Book

2. vydanie

(2013) € 18,49

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Kerry Patterson

2. vydanie

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

288 pages, illustrations

Médium	Knihy Hardcover Book (Kniha s pevnou väzbou a obalom)
Vydané	16. júna 2013
ISBN13	9780071830607
Vydavatelia	McGraw-Hill Education - Europe
Strany	304
Rozmery	236 × 163 × 24 mm · 564 g
Jazyk	Angličtina