Vydania od Mario Kossmann

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Cover for Mario Kossmann · Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers (Paperback Book) (2016)

Delivering Excellent Service Qua... (2016)

Cover for Mario Kossmann · Requirements Management: How to Ensure You Achieve What You Need from Your Projects (Hardcover Book) [New edition] (2013)

Requirements Management: How to ... (2013)

Cover for Mario Kossmann · Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers (Hardcover Book) [New edition] (2006)

Delivering Excellent Service Qua... (2006)