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Customer Experience For Beginners Garima Agrawal
Customer Experience For Beginners
Garima Agrawal
Customer experience management is now at the core of every organisation. Since the concept of experience management is relatively new, this book helps as a step by step guide to set up the right processes around customer experience and care. If you have got a job in customer care and don't know what to do, this is exactly the book for you!
| Médium | Knihy Paperback Book (Kniha s mäkkou väzbou a lepeným chrbtom) |
| Vydané | 20. júna 2016 |
| ISBN13 | 9798622987168 |
| Strany | 90 |
| Rozmery | 152 × 229 × 6 mm · 176 g |
| Jazyk | Angličtina |
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Vianočné darčeky je možné vrátiť do 31. januára