Tell your friends about this item:
The ITIL Process Manual - Best Practice Library
James Persse
The ITIL Process Manual - Best Practice Library
James Persse
This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes. Small- to medium-sized companies will find the concise, practical guidance easy to follow and implement.
355 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | June 15, 2012 |
ISBN13 | 9789087536503 |
Publishers | van Haren Publishing |
Pages | 1 |
Dimensions | 169 × 237 × 22 mm · 784 g |
Language | English |
Editor | Van Haren Publishing |
See all of James Persse ( e.g. Paperback Book )