Marc Summerfield

Leadership Marc Summerfield

Leadership: Three Key Employee-Centered Elements with Case Studies describes three key employee-centered elements (the "employee-centered triad"), which when judiciously and continuously applied, not only improve a leader's chances of creating a fulfilling workplace (a worthy singular goal) but also set the stage for meaningful and enduring change. The three elements are Connection, Gratitude, and Responsiveness. Each element is portrayed via a case study. The book is intended to be a guide for successful human relations for all leaders, but especially for those embarking upon their first leadership challenge in professions such as healthcare, hospitality, engineering, manufacturing, and construction. The three elements don't necessarily compose the complete range of employee-centered human-relations behaviors, but they do provide a substantial start on the path to success-a foundation to build on. The book can be used for self-study, for leadership development, or as a textbook.