54 Golden Nuggets: The Best of the Telephone Doctor: Quick Tips to Cure Your Business Communication Ills - Nancy Friedman - Books - HRD Press Inc.,U.S. - 9781599962559 - November 30, 2011
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54 Golden Nuggets: The Best of the Telephone Doctor: Quick Tips to Cure Your Business Communication Ills

Nancy Friedman

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54 Golden Nuggets: The Best of the Telephone Doctor: Quick Tips to Cure Your Business Communication Ills

The Telephone Doctor, Nancy Friedman, has been writing about effective customer service for years and has been read by tens of thousands of business professionals. This compilation of over 50 of her most popular and most frequently requested articles is a no-nonsense guide to curing any and all customer service ills in your organisation.

194 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 30, 2011
ISBN13 9781599962559
Publishers HRD Press Inc.,U.S.
Pages 195
Dimensions 281 g

See all of Nancy Friedman ( e.g. Paperback Book and Hardcover Book )