Strategies for Generating E-business Returns on Investment

Publisher Marketing: Companies invest in e-business and its supporting technology for their e-business initiatives. E-business applications such as supply chain management and customer relationship management improve transaction efficiency and scope economies as well as promoting new product and service offerings and close customer relationships. However, it is difficult for companies to capture these benefits as economic value or profits. Many companies launching e-businesses have not been successful at creating economic value. move beyond simply demonstrating the benefits of technology and objectively demonstrate the increase in economic value these technologies can produce. To create value from e-business, companies may have to develop appropriate strategies or unique value propositions to complement their e-business investments. This book presents a group of studies that yield significant new insights into the creation of e-business value. Contributor Bio:  Shin, Namchul Namchul Shin is Associate Professor of Information Systems at Pace University. He received his Ph. D. in MIS from the University of California at Irvine, M. B. A. from the University of Toledo, and B. A. from Seoul National University. His current research interests focus on the areas of IT business value, organizational and strategic impacts of IT, electronic commerce/electronic business, and business process management. His work has been published in journals such as European Journal of Information Systems, Journal of Logistics Information Management, Journal of Electronic Commerce Research, International Journal of Services Technology and Management, International Journal of Electronic Business, and Business Process Management Journal. He is currently a member of the Editorial Board of Journal of Electronic Commerce Research and Business Process Management Journal.