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Telephone Triage and Consultation: Are We Really Listening?
Sally-Anne Pygall
Telephone Triage and Consultation: Are We Really Listening?
Sally-Anne Pygall
This book provides an understanding of what is required when GPs, practice nurses, receptionists and out-of-hours workers are engaged in clinical telephone assessments (telephone triage or telephone consultations).
158 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | January 4, 2017 |
ISBN13 | 9780850844269 |
Publishers | Royal College of General Practitioners |
Pages | 158 |
Dimensions | 245 × 171 × 14 mm · 290 g |